LINKNGINE / PRODUCT 05
AMD Engine
Answering machine detection and real-time call classification.
01 / Product architecture
Product architecture
A modular view of how the product fits into a communications environment.
MEDIA STREAM
AMD ENGINE
CALL DECISION
02 / Capabilities
Capabilities
Call Classification
- Human versus voicemail detection
- Answering machine detection
- Beep and silence signals
- Call outcome classification
Real-Time Decisions
- Mid-call detection events
- Configurable handling policies
- Routing decision integration
- Call disposition reporting
Integration Modes
- Integration with SIP applications
- Media stream inspection
- API and event-driven workflows
- Custom classification rules
Operations
- Classification logs
- Accuracy evaluation workflows
- Performance tuning
- Test scenarios and review
03 / Applications
Applications
01Outbound calling platforms
02Contact centres
03Voice automation systems
04 / Integrations
Integrations
01Softswitch integrations
02RTP media processing
03CRM and campaign systems
05 / Delivery approach
Delivery approach
01
Discovery & scoping
02
Integration & deployment
03
Acceptance & support
06 / Frequently asked questions
Frequently asked questions
Is this product available as a standalone module?
Scope and licensing depend on integration requirements; please contact us to confirm the current offering.
Can it integrate with an existing platform?
Integration options are assessed against your existing signaling, media, identity and business systems.
How are features and deployment confirmed?
We review requirements, supported configurations and readiness before making a commercial commitment.